Technology
I Tried to Schedule an Electrician Using an AI Agent. Here’s How It Went.
How a routine customer service exchange uncovered both the upside and the hidden risks of letting AI speak on behalf of your company and brand.
Catalystics: Reflections on 2025 and What's Next
As the curtain falls on 2025, I celebrate six months of full‑time work at Catalystics. It's been a whirlwind half-year of learning, partnership, and growth. I've always been more of a "steady progress every day" type of person rather than one motivated by
You're Investing in a Tech Ecosystem
Quick question: Who exactly will be supporting your new system one year from now? How about two or three years from now? Five years? Ten years? How about sixty years from now? You read that right - some of our earliest commercial computer systems have been in service for nearly
Data
Trust: The Most Important Feature
How does trust factor into systems?
